Good Life® Return Policy

Don't worry, we've got you covered! In the unlikely event that anything goes wrong with your purchase, you're protected by our 45 Day Money Back Guarantee and 1 Year Manufacturer's Warranty.

45 Day Money Back Guarantee

How It Works
We're excited about our products and can't wait for you to give them a try. We're sure you'll fall in love with your new purchase, but if you're not satisfied for any reason, simply send it back to us within 45 days and we will gladly refund the product price. Just make sure to get an RMA Number before you do. Details are below!

Products Covered
All Good Life® branded products, except those marked as "All Sales Final", are eligible. Products must be in usable and resellable condition. Items damaged due to accident, misuse, abuse or negligence will not be accepted. Any 3rd party products we sell may have different warranty policies, but if so will be clearly marked.

How Long Am I Covered?
Your guarantee starts the day your order is delivered and expires 45 days after that date.

Getting an RMA Number
An RMA (Return Merchandise Authorization) number is required to return your product. We've made it a quick and easy process. You can request an RMA online or call our Customer Care Center at +1-541-245-4488 to request an RMA Number.

Shipping your Return to Us

Refund Amount & Processing Time
We refund you the product price, which is the total amount of your order minus shipping costs. Please allow 5 business days from the time we receive your return to process your refund. We will issue your refund back to the credit card you used at the time of purchase. If we have your email address on file, we will send you an email confirmation when we receive your return and when we refund your order

Refused Packages
Please do not refuse your order when it is delivered or send your return package back to us as "refused." This may affect your refund. In the event that you refuse your package, it will be returned to us. If this happens you will be responsible for the return shipping costs and any other fees.

1 Year Manufacturer's Warranty

How It Works
The Manufacturer's Warranty protects your product from defects due to manufacturing. We will either repair or replace the defective product.

Products Covered
New Good Life® products are protected for 1 year. Pre-owned products are covered for 6 months. Products must be in usable & resellable condition. Products damaged due to accident, misuse, abuse or negligence are not eligible. Warranty is not transferable.

How Long Am I Covered?
Your warranty starts the day your order is delivered. It ends 1 year after that date for new products and 6 months after that date for pre-owned products. Please note that the warranty does not start over when you receive a replacement.

Getting an RMA Number
An RMA (Return Merchandise Authorization) Number is required to return your product. Apply for an RMA online or call our Customer Care Center at +1-541-245-4488.

Shipping your Return to Us

When Will I Receive My Replacement?
Once we have received your return, please allow us 2-3 business days to process and send out your replacement product. We will send you an email confirmation when we receive your return as well as when we send your replacement shipment if we have your email address on file.