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RMA Request

To request an RMA, please fill out the information below. A Customer Care Representative will contact you as soon as possible, no later than 2-3 business days after your request.

Did you know that many issues can be resolved without requesting an RMA? Learn more by reading over these quick & easy troubleshooting tips: Bark Control Help -or- Pest Control Help.

1. Contact Information

Your Name
Daytime Phone Number Best Time to Call
Email Confirm Email
A Customer Care Representative will contact you to complete the RMA process. Please provide a daytime phone number and email address that you check regularly.

2. Order Information

Order ID (7 digits, starts with a "3")Shipping postal code

If your Order ID instead starts with a "5" or if you don't have your Order ID, please call Customer Care at (800) 657-8214 or (541) 245-4488 to process your return.


3. RMA Details

Would you like an Exchange or Refund?
Product Quantity
Reason for RMA Request
To avoid delays please provide as much detail as you can, including how and where you are using the product.