Shipping Information

Your order ships from the United States. Shipping costs do not include VAT (Value Added Tax), duties or customs fees, if applicable.

Shipping Carriers

All orders are shipped via FedEx International Priority. Upon request, orders can be sent by UPS Worldwide. We cannot ship using DHL or U.S. Postal Service.

Delivery Times

Orders generally ship 2-3 business days after the order is placed. Once the order ships, it is usually delivered in 3-5 business days. We will make every effort to ship your order as fast as we can, but please keep in mind that delivery times are estimates and cannot be guaranteed.

Fees

VAT, Duties & Customs
Shipping Costs do not include VAT (Value Added Tax), duties or customs fees. Any such fees, if applicable, are to be paid by the customer. These fees may be due at the time of delivery, or FedEx may later send you an invoice for the fees due. We do not know at the time of order how much those additional processing and handling charges, taxes and/or duties will cost. Please contact your country's customs office for exact charges before placing your order.

Refused Packages
If you refuse your package or do not pay the duties and taxes, the package will be returned back to us. You will be charged for all duties and taxes that are incurred by us - delivery and return shipping costs as well as all other handling fees. Please contact your local Customs Office for any questions regarding duties, fees, taxes, etc.