All Good Life products (except those marked as "All Sales Final") are backed by our exclusive 30 Day Money Back Guarantee. If you are unsatisfied with your product for any reason within the first 30 days of receiving it, you may return it for a refund of the product price after obtaining an RMA Number from our Customer Care Center. For more details, please see the Return Instructions.
Your 30 Day Guarantee starts the day you receive your order and ends on the 30th days from that date. Simply obtaining an RMA number within the 30 days does not ensure a refund; your return shipment must be postmarked by the 30th day in order to be eligible. This guarantee is non-transferable and applies only to products purchased directly from Good Life LLC. Returned products must be in usable condition. Damaged products will not receive a refund.
1 Year Manufacturer's Warranty
Good Life LLC warrants that its product(s) will be free from defects for one year after the date of delivery to the customer. Good Life LLC, at its option, will repair or replace the defective unit covered by this warranty. This warranty is non-transferable and does not cover any damage due to accident, misuse, abuse or negligence.
To start a return within your 1 Year Manufacturer's Warranty, please read the Return Instructions.
Return Instructions
To begin the return process, call our Customer Care Center at 1-800-657-8214 (US) or 1-541-245-4488 (Outside the US) to receive a Return Merchandise Authorization (RMA) number. Returns sent without an RMA number clearly displayed on the outside of the package will be returned to sender. We recommend you add tracking and insurance to your package when returning it to us. This will allow you to track the progress of your returned item, guarantee that we have received it, and protect you in the case your package gets lost by your shipping carrier. Good Life LLC cannot be held responsible for packages lost by your shipping carrier.
Once we received your return, please allow us 5 business days to process your exchange or refund. We will issue you a refund back to the credit card you used at the time of purchase. We do not refund initial or return shipping costs. A confirmation email of the exchange or refund is sent if we have your email address on file.
Orders shipped by Good Life LLC but refused by the customer will be charged a $10 fee.